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"Equal Opportunities Act 2010"

About: Lincoln County Hospital / Older people's healthcare

More help needed to enable deaf people to communicate.

Deaf awareness training is not evident.

A reasonable adjustment would be to offer communication via email instead of answer phones for people with hearing loss.

I can't hear my name called at clinics and ask staff to follow request about communication needs on front of my hospital notes.

This doesn't always happen.

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