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My confidence levels have increased

Posted By delphinusdd96

"My confidence levels have increased"

About: Brooksby Day Hospital / Occupational Therapy

(as the patient),

Each team member knows their subjects very well, points were raised I hadn't thought about.

I have taken on board all advice given which has made a big difference.

Help with continence, walking, shower safety.

I was given help with visual impairment advice.

I fell my confidence levels have increased and I feel much better now than I did.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 21/08/2017 at 15:01
Published on Care Opinion at 15:27

picture of Eunice Goodwin

Dear delphinusdd96,

Thank you for sharing this. I will be very pleased to share this with the Brooksby Day Hospital team and I am sure they will be very pleased to hear how helpful it has been visiting them.

I hope your confidence continues to grow,

Best wishes,

Eunice

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