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The help I have received

Posted By Mrs stumble

"The help I have received"

About: Kirklandside Hospital

(as a service user),

I had a falls assessment and the staff were fantastic. This hospital should not be allowed to be closed down it is a credit to the heath service.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 15/08/2017 at 14:03
Published on Care Opinion at 14:38

picture of Eunice Goodwin

Dear Mrs stumble,

Thank you for your lovely post. I will be sure to pass this to the management and the team. I am sure they too will appreciate your kind words and that you took the time to share them with us.

Best wishes,

Eunice

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