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They have never completed said plans

Posted By WalkerJim45

"They have never completed said plans"

About: Southmead Hospital / Respiratory medicine

(as the patient),

I have been a patient at Southmead Hospital numerous times over the past couple of years, and I have had promlems with a number of consultants.

They have never completed said plans, they discharged me too early and never listen to me.

I have spoken to other patients who have been under a certain consultant, and they are of the same opinion.

The nursing staff for the most part are brilliant. However, the Doctors in my experience leave much to be desired.

I will not be going back there to be treated like a second class patient, or a waste of time. Nor will I put up with being told to go home and put up with the breathing difficulties I have, as there isn't anything more they can do.

I have made a complaint, so we will see what happens there.

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Responses

Response from Southmead Hospital 6 years ago
Southmead Hospital

Submitted on 15/08/2017 at 07:36
Published on nhs.uk at 09:30

Dear Jim Walker,

Thank you for your feedback, it is not clear from your comments, which service(s), that you are referring to, so it is difficult to be able to feed this back to the area/departments concerned.

I am very sorry that you have not had a good experience, and that you continue to have problems with your health. However, I note that you state that you have sent us a formal complaint.

When we receive your complaint, your concerns will be acknowledged and investigated.

You will receive a formal written response from the Trust's Chief Executive.

Yours sincerely, Sue Needs, Deputy Advice & Complaints Team Manager.

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