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"Treated disgustingly"

About: Eastbourne District General Hospital / Rheumatology

I have been treated now for 18 months for gca. In the beginning I was sent weeks later after being put on 50mg of prednisolone. The Dr who was going to do the biopsy apologised and said I had been on too high a dose for it to show after all that time I had waited. They asked me if I was in pain and at that time absolutely no pain. They said that that is a clear indicator that I had gca. I have had every kind of tablet or injector you can think of all carrying side effects put in my body. I was told to have a biopsy done again. Poor Dr I had last time saying exactly the same thing. On steroids for so long I have to taper really slowly. Was really pleased with myself as I got to 10mg and flared so bad I went back to 50mg. My gp absolutely excellent. Managed an appointment for a consultant. An absolutely horrendous visit. I'm too young for gca I don't think you have it. I don't know what it is but it's worth the risk of coming off of steroids. I do not want to go blind or have a stroke. All the systems have pointed to gca until now as I'm now getting terrible pressure in my headband my eyes are drooping. I have pressure there as well. cerebral haemorrhage runs in my family which gca can cause. The doctor now thinks I have a sinus problem but that is also one of the gca effects. They are sending me for a brain scan. It's my life they are taking a chance with. I think it's an absolute disgrace and they will see me in 3 months.

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Responses

Response from Eastbourne District General Hospital 6 years ago
Eastbourne District General Hospital
Submitted on 10/08/2017 at 14:13
Published on nhs.uk at 14:32


Dear Ms Pilkington,

We are very sorry to read of your recent experience of care and treatment, and would like to convey our sincere apologies for the unnecessary distress caused. We are pleased to learn that you have made contact with our Complaints Team so that a full and formal investigation can be undertaken, and you will receive a response from our Chief Executive in due course. We hope this process will allow us to address and conclude your complaint to your satisfaction.

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