I had an operation on my elbow. I received a call from the therapy centre at HRI and told I needed to see them. They made the appointment.
I arrive at HRI and wait in the waiting room. 9 am comes and goes. Nearly 35minutes later I get called into to see the therapist who after reviewing my notes confirms I'm here about my shoulder! I correct them saying "no, I had my elbow operated on, not my shoulder". This appeared to confuse him. Then they tell me that there's no point in me being here as my post op notes say to wait 11 days following my operation to begin therapy. I wasted fuel on a 20mile round trip, parking expenses at the HRI, sat for nearly 45 minutes....all to have the incorrect health notes presented and told to return the next week! To suggest I'm a little annoyed is an understatement. I my time, my wife's who had to take the time to drive me, the expenses incurred in such a trip and all for nothing!
"Incorrect health notes presented"
About: Hull Royal Infirmary / Trauma and orthopaedics Hull Royal Infirmary Trauma and orthopaedics HU3 2JZ
Posted by Annoyed1980 (as ),
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