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Care Opinion

Aftercare following breast surgery

Posted By Vix12

"Aftercare following breast surgery"

About: Medway Maritime Hospital / General Medicine Sheppey Community Hospital / General surgery

(as the patient),

At the end of July  had breast surgery, after a short stay in hospital, I was discharged with advice from a breast care nurse and a following breast surgery booklet, to go to my local minor injuries clinic at the Sheppey communtiy hospital, for a change of dressing in 10days, I phoned the hospital and they told me to come in after 10days for the check which I did and they booked me in for the check at reception, but when I got to see the nurse she told me in no uncertain terms several times that I should have gone to my G. P. I felt a little put out as I had done what I was asked to and now wonder if I was given the right information or was this just NHS politics.

I was very impressed with my treatment at the Medway Hospital all the Medical staff were brilliant as was the Breast care Unit

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Responses

Response from Patient Experience Manager, Medway NHS Foundation Trust 6 years ago
Medway NHS Foundation Trust

Submitted on 04/08/2017 at 11:10
Published on Care Opinion at 14:14

Thank you for your feedback. We are glad to hear that you are predominantly happy with your care and treatment.


In regard to the information provided to you about the most appropriate service to return to for the change of dressings please contact our PALS Team and they will be able to arrange for you to speak to a senior member of staff to clarify matters. We are sorry for any distress this may have caused you.

PALS can be contacted on 01634 825004 or medwayft.pals@nhs.net

Kindest regards,

The Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Vix12 (the patient)

Thank you for your response I will contact the pals team and clarification as that would be most helpful to me and anyone else in my situation thank you

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