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"Very disappointed with FODMAP diet"

About: Bromley Healthcare / Dietitians (Bromley)

(as a service user),

I was very disappointed with this session. After waiting for months I was put into a group appointment without being forewarned and did not feel comfortable discussing my health in front of others. In addition it was clear the dietitian hadn't read my notes and had no idea what my needs were. The appointment was for an hour and all they did was read out the diet book in a patronising voice. It did not seem like they had any knowledge beyond the information in the book which I could have read in my own time. After such a wait I expected a personal session and advice I couldn't find on the internet.

I was expecting a diet plan that ensured I got all the correct nutrients and ways to replace the particular foods I eat everyday but are not in the diet. I feel the FODMAP diet is a lot less healthy than my usual eating plan and I have been left to think scientifically about it on my own.

In addition, the diet hasn't worked and I feel just as ill. My follow up was put at a time I couldn't do and the replacement appointment was not until a week later. I have broken the diet and don't feel any different and now am unsure about the next steps. The clinic were extremely difficult to get hold of and never seemed to be in office.

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Responses

Response from Julie Miller, Patient Experience Lead, Bromley Healthcare 6 years ago
Julie Miller
Patient Experience Lead,
Bromley Healthcare
Submitted on 02/08/2017 at 07:49
Published on Care Opinion at 08:58


Dear fodmap1

I am very sorry that you have had a poor experience of treatment whilst under the care of the Dieticians at Bromley Healthcare.

We take all feedback seriously and use it as an opportunity to make changes where necessary.

In order that we can investigate the issues that you have raised, I would be most grateful if you would please contact me at Julie.miller5@nhs.net giving me your name and preferred contact details.

I look forward to hearing from you

Kind regards

Julie

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