"68 yr old with Chrones being left to suffer"

My friend is 68 and became ill 7 months ago, her GP kept saying she was fine and giving her pain killers. She had huge gaping mouth ulcers, was bleeding from her back passage and we took her to A&E 3 mnths ago. They said she was under the care of her GP, couldn't do anything and sent her away with pain meds. Long story short, we were forced to take her to a private Dr who has diagnosed Chrones. She has lost 7 stone and is bleeding from her back passage. She was rushed into A&E and needed 5 pints of plasma. A fissure was cleaned up and two days later, she was sent home. 2 days after, she bled so heavily all over her house we had to call an ambulance again. She's back in, has waited over 24 hrs for plasma, endoscopy results not back in 3 days, no high cal drinks have been given as promised. No one has decided what to do, she is not being treated as a priority. She had another severe bleed in hospital last night, still nothing is planned to find out why this keeps happening or to stop it? I spoke to the ward sister, who knows nothing. I am seriously concerned that this lady may fade away waiting for any treatment that will help at this hospital. I have complained but the apathy is unbelievable and we are getting no where and no answers. We are seriously tempted to take her out of this hospital as sick as she is and try taking her to another better hospital elsewhere.