What could be improved
I posted previously in June about my appts for general surgery being changed several times. I have now had my appt changed again. I decided to speak to to the consultants secretary rather than asking the appt line why it had changed again and was told all the appts had had to be moved due to emergency leave. Why couldn't have this been explained in the letters to me rather than me calling the appt line to be told we don't know why.
A complete lack of communciation
"I posted previously in June about ..."
About: Rochdale Infirmary Rochdale Infirmary Rochdale OL12 0NB
Posted via nhs.uk