"no staff available to spend time ..."

What I liked

no staff available to spend time with after coming in to sit with my dead husband and collect his belongings. after the initial shock when i requested to inspect my husbands notes they could not be found. eleven months later, several letters, one from my m.p. they have been found. and i`m still waiting for an appointment. tell me now what i should like about treatment in your place. and by the way i was also my husbands carer for tw years.