"I was a patient over three days ..."
About: Leighton Hospital Leighton Hospital Crewe CW1 4QJ
Posted via nhs.uk
What I liked
I was a patient over three days and spent time in A&E, EAU and Ward 3 for this brief admission. In each of these units, I was treated with respect, staff were polite at all times, extremely attentive and keen to provide whatever additional help they could. This extends to the dietetic dept too. Drs were keen to involve me in decisions about my treatment. Once again, the communication, respect and manner in which I was spoken to, made this unfortunate admission more bearable and less distressing.
What could be improved
I had a similar issue earlier this year in that the catering dept are not well equipped in providing a vegan diet. Efforts were made by ward staff and the dietetics dept to cater for my needs (so much so that staff actually went out to purchase food for me !), but the catering dept failed on many occasions.
Nothing else to add, other than Thank you to everyone involved in my care.