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"Reception staff and assistant lovely...."

About: Leighton Hospital / Dermatology

I was referred to the hospital to deal with excessive sweating and also for portraying symptoms of an over active thyrroid. It is my first visit to hospital for any issues that I have and i was not impressed by the way in which the consultant dealt with me.

The reception staff and assistant nurse were lovely and happy to help.

The consultant was rude, constantly sighing and making me feel like I was wasting their time. I was referred for treatment which they said is unavailable. Instead I left deflated, less confident and with medication that after 2 weeks is making zero difference. Expect a constant dry mouth. I am also having difficulty retrieving blood results.

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Responses

Response from Leighton Hospital 6 years ago
Leighton Hospital
Submitted on 03/07/2017 at 16:38
Published on nhs.uk at 17:33


I am sorry to hear that your experience in Dermatology was not entirely satisfactory. Your comments have been circulated to the team for further discussion and reflection. We welcome all patient feedback. Patient comments can bring to our attention areas for improvement and action.

If you would like to contact me to discuss this please call the customer care team on 01270 612410 or email customercareteam@mcht.nhs.uk

Nicole Lawson

Advanced Nurse Practitioner in Dermatology

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