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"Inclusion Matters Wirral - nearly 12 months waiting time"

About: Inclusion Matters Wirral

(as a service user),

Spoke to Inclusion Matters Wirral today about my wait time. I was assessed mid last year and I still have not been referred to the correct service for my needs. Staff was apologetic but ultimately said that there was nothing they could do. Lack of funding, lack of staff, too much need for the resources. To me, when someone is waiting this long for a service, then this service who gets commissioning funding is clearly not working.

Inclusion matters please don't respond and advice me to call your number like you did to the previous reviewer who has been waiting 400 days. I have already been told that I am looking for 'at least' another 100 day wait.

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Responses

Response from Michelle Paton, Clinical Team Manager / High Intensity Therapist, Inclusion Matters Wirral 6 years ago
Michelle Paton
Clinical Team Manager / High Intensity Therapist,
Inclusion Matters Wirral
Submitted on 17/05/2017 at 11:24
Published on Care Opinion at 12:04


Thanks for your feedback Disappointed 69. I am so sorry that you have had to wait for this period of time. I can assure you that our therapists are working through the waiting lists as quickly and effectively as possible.

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