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"Fetal Medicine / Delivery Suite / Post Natal Ward"

About: The Royal Victoria Infirmary / Maternity care

My wife and I just wanted to pass our thanks and compliments to all the teams we have encountered over the past 9 months at the RVI. Our journey began with our 12 weeks scan and due to some elevated risk features, we required further input from the Fetal Medicine team. The service has been exemplary, showing the right balance of compassion and professionalism throughout our pregnancy. The team have seen us through some difficult times; the care from everyone including healthcare assistants, midwives, secretarial staff, receptionists and the doctors has been fantastic.

We were lucky enough to be able to complete our pregnancy and naturally chose to have the baby at the RVI's delivery suite. Once again, the service has been fantastic. The organisation of the elective caesarian list was excellent and the midwives who checked us in and subsequently looked after us were extremely professional and pleasant. The anaesthetic staff (including the recovery team) were brilliant too, keeping the situation controlled and calm.

We finished our journey on ward 32, whose team I couldn't compliment highly enough either. Each midwife who looked after us was patient and approachable and the support staff were universally friendly and eager to help. Like many, our stay was largely determined by our confidence in establishing effective breastfeeding; we were coached and encouraged extremely well and this helped us to accelerate up that learning curve.

All in all, it has been a pleasure to have experience antenatal and postnatal care here and I must compliment all the staff involved on the service they have provided. Many thanks indeed.

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Response from The Royal Victoria Infirmary 8 years ago
The Royal Victoria Infirmary
Submitted on 04/05/2017 at 09:30
Published on nhs.uk at 09:30


Thank you very much for taking time to provide this very positive feedback on our Maternity Services at the RVI. We are very happy to learn that you have both experienced the high level of care we always aim to provide, you have clearly experienced a complex care pathway and it is reassuring to know that all the staff you met during this journey through the maternity service have provided you both with personalised and high standards of professional care.

May we take this opportunity to wish you and your new family our very best wishes and thank you once again for the kind comments, which are greatly appreciated and will be shared with the staff involved who will be encouraged by your kind words.

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