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"A stay in hospital"

About: South Lanarkshire Council University Hospital Wishaw / General Medicine (Wards 5 & 8)

(as a friend),

Friend was in hospital for 4 weeks.  She did realy well with the help received from all aspects of excellent nursing staff.  So was doing so well in fact she blocked a much needed bed on a ward.  She was desperate I may add to be discharged and her name was on the list for home care services On the list it remained for longer than she had hoped Other equipment thankfully was in place to assist at home A bed having pride of place in her sitting room So theoretically that amounted to 2 hospital beds being blocked by a single person

85 years old in few weeks time but gratefully very much aware of the world around her As a great supporter of the nhs it made her annoyed to think that another person could be treated using the bed there that her name was above.

She has now returned home with a much waited on care package for which she greatly appreciates.

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Responses

Response from Janice Miles, Senior Nurse, Older People Services & Outpatient Services, University Hospital Wishaw, NHS Lanarkshire 6 years ago
Janice Miles
Senior Nurse, Older People Services & Outpatient Services, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 18/05/2017 at 14:45
Published on Care Opinion at 17:05


picture of Janice Miles

Dear Jfriend

I am delighted to note that your friend received excellent care whilst in hospital, however it is disappointing on this occasion we never managed to return your friend home as quickly as we could have.

I can only apologise and reassure you we are working closely with the south health and social partnership to minimise delays to any of our patients.

I am glad to see your friend is now home and I hope she is doing well.

Regards

Janice

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