This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Excellent!"

About: Queen Alexandra Hospital / Trauma and orthopaedics

I was recently in for an Acl reconstruction. I just have to say the, the whole process from start to finish has been excellent.

All the staff I dealt with during my stay, which was just over 24 hours did everything they could go enaure that I was comfortable.

After coming home for a few days,

I was a little unsure about the surgery, with some minor redness appearing. It was late, so I used the nhs 111 service.

Which again,

I cannot rate enough. Within a couple of hours I had an appointment to see a doctor at qa who was able to assess me and solve any issues I had, which in the end involved me staying in that night for monitoring and eventually a set of antibiotics.

Overall, every stage I've been through, the stag did everything to keep me informed and in the know for what has been going on.

I can't rate them enough.

I'm due to start physio therapy soon and can only assume I'll continue to have a similar experience.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Marion Brown, Head of Patient Advice & Liaison Service (PALS) & Complaints, Portsmouth Hospitals NHS Trust 7 years ago
Marion Brown
Head of Patient Advice & Liaison Service (PALS) & Complaints,
Portsmouth Hospitals NHS Trust

Finding ways to improve our services from the people who use them.

Submitted on 18/04/2017 at 14:52
Published on Care Opinion at 15:20


Hi Tim, I'm glad to hear that things have gone so well for you at the hospital and I certainly hope that this will continue when you come back for physiotherapy.

Your positive feedback will be shared with the staff involved in your care and I know that they will be delighted to receive such encouraging comments.

Should you ever need any support or advice when you come back to the hospital, you can contact the Patient Advice & Liaison Service (PALS) who will be happy to help you. E-mail: PHT.PALS@porthosp.nhs.uk or tel 0800 917 6039.

With kindest regards

Marion

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k