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OPD - Removal of lump from my hand!

Posted By LFarm

"OPD - Removal of lump from my hand!"

About: Glasgow Royal Infirmary / Dermatology

(as the patient),

Would just like to thank the lovely Registrar (sorry, didn't catch her name but she was irish) & the nurse who assisted. Very quick, painless and such nice staff. Makes all the difference and it's nice for them to be recognised for doing such a good job.

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 7 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 06/03/2017 at 09:04
Published on Care Opinion at 10:19

Dear LFarm

Thank you for taking the time to post on Patient Opinion. I am pleased to read that the care you received in our Dermatology Department in Glasgow Royal Infirmary was quick and painless and also about how the staff made you feel.

I will ensure your kinds words are shared with the staff, they will be delighted to receive your feedback.

Best wishes
Lisa

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