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"I want clairfication about my care"

About: St Andrew's Healthcare Birmingham / Hazelwell

(as a staff member posting for a patient/service user),

I have been here since December 2016. I have asked about my care plan but my doctor is vague about telling me. I wanted clarification about what we are going to do about my care. I want to know how they are going to treat me. They keep me giving me the analogy of being a broken plant needing a splint, but not telling me what is the treatment plan.

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Responses

Response from Catherine Vichare, Clinical Director/Clinical Lead, St Andrew's Healthcare 7 years ago
Catherine Vichare
Clinical Director/Clinical Lead,
St Andrew's Healthcare
Submitted on 06/04/2017 at 09:54
Published on Care Opinion at 10:20


picture of Catherine Vichare

Thank you for your feedback. We are looking at the process for care planning to ensure that patients are fully engaged and involved, and feel that they can ask questions, and get answers about their care plans.

Should you want to discuss this further, please speak to your care coordinator or patient experience team.

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