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Excellent service from rapid response team

Posted By Lathkill

"Excellent service from rapid response team"

About: Derbyshire Community Health Services NHS Foundation Trust / Community nursing

(as the patient),

What a relief to be able to have my intravenous treatment at home rather than take up a hospital bed that could be used by someone who really needs it.

The nurses who came to my house were highly professional, good humoured, and knowledgeable. It was a real pleasure to have them in the house. I almost missed them when my treatment was over!

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Responses

Response from Derbyshire Community Health Services Foundation Trust 7 years ago
Derbyshire Community Health Services Foundation Trust

Submitted on 21/02/2017 at 12:08
Published on Care Opinion at 12:36

Dear Lathkill

Thank you so much for taking the time to share your recent experience with the Rapid Repsonse Team. We are pleased to hear that you were treated swiftly and courteously and received good quality treatment appropriate to your needs and were greeted by friendly professional staff that put you at ease.

We continually strive to deliver the best possible individual care to our patients and feel privileged that you have taken the time to feed back to us. I hope you are on the mend and I will be sure to pass on your comments to the team.

Chrissy Fairey - Patient Experience Information Officer

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