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Struggled to access basic care

Posted By GO

"Struggled to access basic care"

About: Pinderfields General Hospital / Accident and emergency

(as a relative),

My 71 year old Father was admitted to A&E in Pinderfelds last week. On arrival we were told that if he needed a bed then the wait in A&E would be at least 16 hours.

At one point the cubicle my Father was placed in was partitioned off and used as two cubicles. Staff were obviously trying their best but during the time my Father was in A&E we struggled to access basic care such as a wheel chair to take him to the toilet, food, fluid and a pressure relieving equipment. He was also assessed by three different medics during the time in A&E which did not feel safe or seamless.

I felt that my father was at risk of poor fluid in take, poor nutritional intake, falls, infection (sharing a cubicle! ! ) and forget privacy and dignity........

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Responses

Response from Paul Jepson, Patient Liaison Manager, Mid Yorkshire Hospitals NHS Trust 7 years ago
Paul Jepson
Patient Liaison Manager,
Mid Yorkshire Hospitals NHS Trust

Submitted on 07/02/2017 at 10:26
Published on Care Opinion at 10:31

Dear GO

Our ED services, like many others nationwide, have been under extreme pressure, with significant increases in attendences being experienced. That said, we are concerned to note that you felt that your father was at risk and we would be pleased to investigate if you would like to contact us directly with the appropriate details.

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