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"The wonderful staff at The Royal Chace Hospital Enfield Middx"

About: Chase Farm Hospital / Trauma and orthopaedics

(as the patient),

I came in early in the morning and after two hours having gone through forms, the signing of forms and a thorough chat with absolutely everything I should wish to know and expect for the procedure... A porcelain total hip.

I had been given cleansing wipes, to use the night before and on the morning of my op. I presume to ward against infections Plus 6 small bottles. 4 to be taken the night before and 2 early the next morning before arriving. I am not sure what they were for but trusted the medical staff to do what was requested.

What an amazing experience this has been.

One hears so many people running our NHS down. We are so incredibly fortunate to have hospitals, such as this one, run with such perfection, and care. Congratulations and heartfelt thanks to every one of you. , for looking after me so brilliantly.

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Responses

Response from Hayley White, Patient Experience Officer, Royal Free London NHS Foundation Trust 7 years ago
Hayley White
Patient Experience Officer,
Royal Free London NHS Foundation Trust
Submitted on 07/02/2017 at 08:40
Published on Care Opinion at 09:58


Dear Mrs Grateful,

Thank you so much for taking the time to write about your experience at Chase Farm Hospital. I know that the staff will be happy to read that you had an amazing experience and I will share this with them.

I hope you are now recuperating well at home with your new hip and wish you all the best for a speedy full recovery.

With best wishes,

Hayley

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