My mum has arthritis so received physio therapy from Bromley healthcare. The gentleman that came was very helpful, caring, clear and patient. He gave clear instructions and my mother found the physio therapy helpful.
The G. P appointment could be improved however, as my mum is deaf she has to lip read and things aren’t always very clear. I had to call the surgery to confirm her referral for physio therapy. What would have been really helpful would be if the surgery could email my mum (who is very happy to be emailed) to confirm what has been discussed in her G. P appointment and what will happen next, this would make things much easier not only for my mum but her family too.
"Great physio, but can my Deaf mother please receive emails?"
About: Bromley Healthcare / Physiotherapy for adults Bromley Healthcare Physiotherapy for adults Beckenham BR3 3QL
Posted by Emerald259 (as ),
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