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"Terrible hygiene on ward"

About: Royal Gwent Hospital / General Surgery

(as the patient),

The shower room on D5East royal Gwent hospital Newport was stinking dirty including the seat that patients sit on was discusting they wonder why patients pick up infections especially MRSA especially on a surgical ward, But also I had a rough night after my surgery due to vomiting and through vomiting had no control over my bladder due to my back problems as well I was lying in urine and I was not well enough to wash myself the night staff that was on duty changed the bedding without even washing me I was appalled by the care of the staff who attended me especially as I was a nursing auxiliary myself. I would never have let a patient be put in dry bedding without washing them it was disgusting. But as for my Surgeon he was fantastic I was under Dr Holland.

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Responses

Response from Aneurin Bevan University Health Board 7 years ago
Submitted on 16/02/2017 at 13:20
Published on Care Opinion at 14:47


I am very sorry to hear about your recent experience. This instance has been forwarded to one of our managers in order to investigate this.

Should you wish to make a formal complaint, or require any further information or assistance please do not hesitate to contact the Customer Contact Centre on 01495 745656.

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