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"Cardiothoracic surgery delays."

About: Glenfield Hospital / Cardiology

(as the patient),

Following a Angiogram, I was told that I needed a Heart bypass urgently, it had therefore been fast tract and would be done on the 23rd December. A week before that date I received a letter canceling that date giveing me a new date 29th December, On that date I phoned the Hospital to confirm a bed was available, I was told there was a bed. On arrival I was told there was'nt a bed. (it is a almost a 3 hour journey from home. ) I was given a new date 17th January, We had made plans to accommodate the new date, my wife is disabled I am her registered carer. I then received a letter giving me a new date 10th January, we had to revise our plan, Getting somewhere for my wife to go. On arrival at the hospital I was given a bed, settled in, a friend took my outdoor clothing and my wife to where she would be staying. I spent the night in the Hospital, I was told I would be the first into the theatre in the morning. At 6am I was woken by a nurse saying to me time for your pre Op. shower, and to get into the gown Provided, this I did, then got back into bed as the nurse had said. A notice was put onto the bed headboard "Nothing by mouth". I then waited And I waited. At about 2pm I was given the pre Op. tablet to calm me etc prior to the general anaesthetic. At about 3pm I was told because there wasnt any Intensive care beds therefore my operation is canceled, I will have to come back with a new appointment. In the half doped condition I had to phone my friend to come all the way back and collect me. I will add to all this, it has been very upsetting for my wife.

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Responses

Response from Glenfield Hospital 7 years ago
Glenfield Hospital
Submitted on 07/02/2017 at 09:23
Published on nhs.uk on 08/02/2017 at 01:36


Dear Reviewer,

We are very sorry to hear about your experience and would like to take the time to investigate in order that we might identify any causes for the cancellations and offer you a response. To help us do so could you please email your name, address, date of birth and NHS number to communications@uhl-tr.nhs.uk.

Kind regards,

Communications Team

Leicester’s Hospitals

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