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"Long waiting list for Urgent referral to breast clinic"

About: Singleton Hospital / General Medicine

(as the patient),

So 6 weeks ago I went to see my Doctor about a little lump on my armpit, she assured me it was just a cyst and nothing to worry about..brilliant! !

Then she asked if she could do a breast examination as I'd never had one, no problem. It took a while and she kept going back to one spot. She was concerned about differences in my breasts and some lumps in my right one. She referred me urgently, appointed expected within 2 weeks, obviously I was worried and anxious. I heard nothing in 2 weeks so phoned the breast clinic and got told the the consultant had downgraded me from a Urgent referral, suspected cancer to just an Urgent referral and I'm now on a waiting list and should receive an appointment within 6 weeks. ! ! ! ! I've waited the 6 weeks with hardly any sleep and still heard nothing. I phoned the hospital again and been told I've been moved down the list and could be another 6 weeks. ! ! ! ! ! I have asked to be put on the cancellation list and they don't have one! ! I can't afford to go private.

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Responses

Response from Norma Owen, Patient Experience Manager, Swansea Bay University Health Board 7 years ago
Norma Owen
Patient Experience Manager,
Swansea Bay University Health Board
Submitted on 05/01/2017 at 11:22
Published on Care Opinion at 16:27


Dear Notmyselfatthemoment

I am sorry to hear about the difficulties you are experiencing and would be happy to discuss the situation. I can be contacted on 01656 753706.

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