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Excellent care and attention

Posted By Ola

"Excellent care and attention"

About: Aberdeen Royal Infirmary / Radiology (X-rays and Scans)

(as the patient),

I had a recent colonogram and was made to feel really welcome and the staff were all very kind and supportive. Every stage was explained to me and I felt that there was no rush involved although it was a busy clinic. Excellent care and attention.

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Responses

Response from Cameron Matthew, Divisional General Manager, Clinical Support Services Division, NHS Grampian 7 years ago
Cameron Matthew
Divisional General Manager, Clinical Support Services Division,
NHS Grampian

Submitted on 28/11/2016 at 08:29
Published on Care Opinion at 09:02

picture of Cameron Matthew

Thank you for your kind comments,

I am glad your experience was that of kind, supportive and welcoming staff. I will share your feedback with the team involved. It can be used to highlight what excellent care looks like for patients undergoing tests and procedures.

These clinics can be very busy and we strive to make sure every patient is treated individually and with dignity.

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