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Positive experience at Outpatient gynaecology

Posted By Clothed537

"Positive experience at Outpatient gynaecology"

About: Crosshouse Hospital / Gynaecology

(as the patient),

I visited the gynaecology department as an Outpatient for a urodynamic test. It was overall a good experience. I was taken on time. The nurse explained what would be happening and what the outcome would be. Everything was according to plan. , I was perfectly satisfied with the way things went.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 22/11/2016 at 13:04
Published on Care Opinion at 13:31

picture of Eunice Goodwin

Dear Clothed537,

I always think it helps others, due to have such a test, to hear it went well. I am sure the staff will also be as happy as I was to hear your test went well. I hope the results are good too.

I will pass this on to the team. Thank you for taking the time to let us know about your care.

best wishes,

Eunice

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