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"Long wait for my prescription"

About: Princess Royal Hospital / General medicine

(as the patient),

Today I visted PRH Haywards Heath. I was given a prescription to collect from the pharmacy. I was told there would be 15 minute wait as there were a couple of people ahead of me. Fine. 45 minutes later with an empty waiting room I still hadn't recieved my prescription. The poster in the waiting room said that if there was a delay they would let me know. They didn't!

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Responses

Response from Princess Royal Hospital 7 years ago
Princess Royal Hospital
Submitted on 02/11/2016 at 15:30
Published on nhs.uk on 03/11/2016 at 01:31


Thank you for taking the time to contact us with your concerns, I will of course pass this on to the department.

Should you wish to discuss this further, please do not hesitate to contact us.

Kind regards

Hannah Pacifico

Patient Experience Team

Patient.Experience@bsuh.nhs.uk

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