"Facility for dropping off disabled patients"

I have been taking my mother to the new hospital for treatment over the last 6 months at the eye clinic. My mother is disabled and walks with a crutch ( arthritis/osteoperosis and failed knee replacement). I find it astonishing and frustrating that I cannot drop my disabled mother off at the front door as I can do at the rah in Paisley. At the new hospital able bodied persons are dropped off from buses at the door and disabled person getting dropped off have to try and cross the road at the traffic lights!  Surely it would have been more sensible for the buses to be on the outside and cars to drop off at the door. It is too far to try and walk from the car park, to then try an locate a wheel chair and having to attend up to 40 mins prior to an appointment to get a parking space (and most of the time i have failed to get any space never mind a disabled space).

On her last appointment I was attempting to pick her up as I could not get a parking space and had driven around the hospital several times. The access to the large car park furthest away from the main door was not accessible as the road was all dug up and no signage to advise of how to enter the car park. At the front of the hospital all the drop of spaces had cars in them but no people in them. My mother struggled to get across the road in the windy conditions and i took the decision to stop /double park next to a vehicle in the drop off point to put my hazard lights on, exit my vehicle and go and assist my mother across the road and into my car. This traffic set / parking up has to be resolved not only was my mother having a problem on Thursday, but other elderly people exiting the hospital were the same.

Senior staff who have been consulted on the entry / exit way on roads should be requested to spend a week _ not just a random one off visit trying to come in and out of the hospital at busy times during the day to see what patients and carers are having to deal with.