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Reassuring and gave good advice

Posted By Edge382

"Reassuring and gave good advice"

About: Dumfries & Galloway Royal Infirmary

(as a parent/guardian),

Oscar can’t draw yet (only 6 months old) but mum and dad thought he staff were brilliant. They looked after us really well and were reassuring and gave good advice

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Responses

Response from Michaela Cannon, Patient Feedback and Complaints Co-ordinator, Patient Services, NHS Dumfries & Galloway 8 years ago
Michaela Cannon
Patient Feedback and Complaints Co-ordinator, Patient Services,
NHS Dumfries & Galloway

I am responsible for the co-ordination of Patient Feedback and Formal Complaints received by NHS Dumfries and Galloway.

Submitted on 13/04/2016 at 11:09
Published on Care Opinion at 11:45

picture of Michaela Cannon

Dear Edge382,

Thank you for taking the time to provide us with your feedback. We are delighted you and your son had an excellent care experience.

I have forwarded your comments to the staff concerned as I know they will appreciate your kind words. We are indeed fortunate to have such a committed and dedicated staff within NHS Dumfries and Galloway and it is always heartening for staff to receive such positive feedback.

If you have any further comments or improvements that you would like to suggest please do not hesitate to contact us.

Kind regards

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