We have needed to visit the urgent care unit at West Mid twice in the last few months with our little girl. On both occasions the staff made us feel respected and empathised. Considering how busy they were we never felt rushed or that our concerns weren't real.
I'm sure one day we'll have a not so great experience but for now all i can say is that they have been amazing even under the pressures they are under
"Considering it was a Sunday"
About: West Middlesex University Hospital West Middlesex University Hospital Isleworth TW7 6AF
Posted via nhs.uk
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