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Great care after chest pain

Posted By wallace0778

"Great care after chest pain"

About: Crosshouse Hospital / Accident & Emergency

(as the patient),

I had chest pain while working in the hospital radio. They put out an emergency call and I was taken down to accident emergency department. I was given excellent care and reassurance. The staff were great.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 15/12/2015 at 17:48
Published on Care Opinion on 16/12/2015 at 11:53

picture of Eunice Goodwin

Dear wallace0778,

I am so pleased you got rapid and good care, I will be delighted to pass this on to the team. Thank you for taking the time to tell us your story, it is lovey for staff to get such good feedback.

I do hope you are well and have a lovely Christmas,

Best wishes,

Eunice

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