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Thanks and well done to all

Posted By Mistyblue

"Thanks and well done to all"

About: Crosshouse Hospital / General Surgery

(as the patient),

I had a small operation at Day Surgery today and would like to thank all staff for their care and professionalism. I was particularly impressed by the Student Nurses in the department, some on their 1st day, who were confident, gave excellent clinical care and had a lovely manner. Thanks and we'll done to all.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 25/11/2015 at 14:43
Published on Care Opinion at 15:39

picture of Eunice Goodwin

Dear Mistyblue,

This is lovely feedback to be able to pass on. We all like to be appreciated but I would think the student nurse will be particularly happy with your feedback so early in their career. Thank you so much for sharing this with us. I hope you are well now or at least, well on your way to recovery.

best wishes,

Eunice

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