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Excellent care from ENT consultant and their team

Story from nhs.uk

"Excellent care from ENT consultant and their team"

About: Chorley & South Ribble Hospital

I was diagnosed with thyroid cancer earlier this year and have two lots of surgery resulting in complete thyroid removal - first operation at Chorley and second at Preston. Have received excellent care throughout from my consultant and the team, and indeed from all the staff I came into contact with at both hospitals. I cannot speak highly enough of this consultant (and their team of doctors and specialist nurses). I was a terrified patient but everything was explained to me very clearly and I was reassured at every step of the way. It's not yet two months since my most recent op but thanks to my consultant's careful handiwork, my scar is insignificant and facing fast!

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Responses

Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust 8 years ago
Rhona Hartley
Head of Patient Experience and Customer Care,
Lancashire Teaching Hospitals NHS Foundation Trust

Submitted on 20/07/2015 at 08:06
Published on Care Opinion at 11:25

Thank you for taking the time to tell us of your experience. It was extremely pleasing to hear of the care and support you received at what was a very worrying and difficult time for you. Please be assured that your kind comments have been forwarded to senior staff on the ENT department to enable them to share them with the relevant staff.

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Response from Chorley & South Ribble Hospital 8 years ago
Chorley & South Ribble Hospital

Submitted on 20/07/2015 at 09:10
Published on nhs.uk on 21/07/2015 at 02:31

Thank you for taking the time to provide your feedback. It is always extremely pleasing to hear that the care and support provided is of the standard we aim to offer all our patients. Please be assured that your kind comments have been shared with the relevant staff in the ENT department.

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