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I could ask questions no matter how silly they sounded

Posted By laurs92

"I could ask questions no matter how silly they sounded"

About: Lincoln County Hospital / General surgery

(as the patient),

Attended for day surgery very nervous having not been into hospital before. Excellent care received all round!

Nurses were lovely, Brenda and another lady who I can't remember the name of in particular! All of the surgical staff including anaesthetists were excellent and felt like I could ask questions no matter how silly they sounded!

They talked through every single step of what was going to happen which put my mind at ease. All are a credit to Lincoln County Hospital! !

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Responses

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust 9 years ago
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 29/09/2014 at 10:22
Published on Care Opinion at 11:59

picture of Sharon Kidd

Thank you for your kind comments re the care you received when you attended the Surgical Day Unit at Lincoln County Hospital. We make every effort to make the experience as pleasant and as less stressful as possible and it is always nice to hear when we have succeeded. I have passed your comments on to Brenda and all of the team. I hope you are continuing to recovery well and once again thank you.

Regards

Sandra Hayes

SDU Manager

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