"telephone"

About: Central Middlesex Hospital Central Middlesex Hospital London NW10 7NS

Posted via nhs.uk 9 years ago

I have spent about 45 minutes on the phone to get in touch with the cardiology department to find out the doctors response regarding exercise test which was not done yesterday because of high bp. I went through the switch board again i was to leave message which i have done but overall it is impossible to get somebody on the phone to talk and explain. I wish that one of you should try one day to get in touch with the department and see how long it takes to get some satisfaction. This is not the first time this has happened. Even before I had spent more than 1 hour to get to the right person.

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Central Middlesex Hospital

Submitted on 18/08/2014 at 11:21

Published on nhs.uk on 14/09/2014 at 10:31

We were sorry to learn of your experiences. Your feedback will be passed on to the relevant managers so that they can take appropriate action. If you would like to raise your concerns with the Trust formally you can do so via email to nwlh-tr.patientrelations@nhs.net or in writing to the Chief Executive, Northwick Park Hospital, Watford Road, Harrow, Middlesex, HA1 3UJ.

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"telephone"

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