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"Thank you for your care"

About: Queen Margaret Hospital / Endoscopy

(as the patient),

Was quite nervous going for a colonoscopy at QM Dunfermline but from the moment I arrived till I was discharged I was cared for and looked after by the staff wonderfully.

From the start Gemma stayed by me the whole time, taking my stats, explaining what was going to happen and staying and chatting with me during the procedure.

The endoscopist, Michael, was wonderful and explained everything he was doing throughout and his cheerful demeanour put me at ease.

The other nurses Mary and Kashia were fabulous too. Thank you for your care. See you in three months.

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Response from Yvonne Bernard, Charge Nurse, Endoscopy, Queen Margaret Hospital, NHS Fife 3 hours ago
Yvonne Bernard
Charge Nurse, Endoscopy, Queen Margaret Hospital,
NHS Fife
Submitted on 02/12/2025 at 15:05
Published on Care Opinion at 15:05


Dear Jedburgh25

Thank you for your feedback regarding your recent visit to our Regional Endoscopy Unit at QMH.

I was pleased to hear that you found the staff explained what was going to happen throughout your journey and this made you relaxed and well looked after and CNS Michael Smith's "cheerful demenour" made you feel at ease.

I will pass on your kind words to the staff and hope you are recovering well.

kind regards

Yvonne Bernard Charge Nurse

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