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"The staff were amazing with me and so sympathetic"

About: Outpatients Department / Fracture Clinic University Hospital Monklands / Emergency Department

(as a service user),

I broke my wrist and I was in and out a & e in 3 hours which I thought was fab. The staff were amazing with me and so sympathetic.

They looked after me brilliantly and I can’t thank them enough. I then went to Fracture clinic 2 weeks later at the same place hospital for a new cast and my god they were amazing. I was in and out within an hour.

The staff were super friendly efficient and just looked after me wonderfully.

They couldn’t do enough for me so thank you very much.

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Responses

Response from Geraldine Mullen, NHS Lanarkshire 3 days ago
Geraldine Mullen
NHS Lanarkshire
Submitted on 29/11/2025 at 11:56
Published on Care Opinion on 01/12/2025 at 07:11


Good morning,

Thank you for your review of our department and sharing your experience.

I'm pleased to hear you had a supported journey throughout your appointment from staff within the Orthopaedic /fracture clinic.

I will pass on your review to all staff.

Many thanks

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