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"I think that women should be given sedation"

About: New Stobhill Hospital / Gynaecology Clinic

(as the patient),

I attended the One Stop Clinic at Stobhill after waiting 11 weeks for an appointment with post menopausal bleeding. The information about the various procedures, which was posted out the week before, was very informative.  I had to take some analgesics 1 hour before my appointment time.  I arrived 10 minutes before my appointment.  Other clinics were also going on so there was a range of patients waiting to be seen.  Time went on and I realised that there was only me and another person waiting to be seen.  I had been waiting for an hour!  When I alerted the member of staff on reception, they went through to inform the staff and I was quickly taken through and met by a student doctor who introduced theirself.

I said I thought I had been forgotten about.  I was taken through to the consultant who didn’t apologise for my wait.  They asked about my symptoms and then said they would have a look to see if I had a prolapsed womb.  I said I didn’t have.  Apparently my symptoms pointed to that.  I was then to go through with the student, who directed me to empty my bladder and put a gown on.  I could keep on my top half and my shoes.  

I had a Colposcopy which was uncomfortable but then I had a hysteroscopy which was torture.  Mild analgesics did nothing for that.  All the time the consultant was pointing out different aspects on the computer about the procedure and what was going on within my uterus.  They then said they would give me some local anaesthetic which did absolutely nothing for me.  Saline had been poured into my uterus and the cramps were horrific.  They said they wanted to get a good biopsy. When they were finished I was cold, shaky and felt like crying.  They told me I would get the results in 10 weeks and they would write to me and my GP. They also told me I didn’t have a prolapsed womb.

The nurse assisting was extremely nice and took me through to sit in the recovery with a cup of tea.  I was given some leaflets about aftercare.  I thought I would then see the consultant again to be given some feedback on what they had found.  I think that women should be given sedation before these procedures are carried out. In my view, it is barbaric what you are expected to put up with.  It has taken me almost a week to get over the trauma.

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Responses

Response from Nikki Harvey, Lead nurse -Gynaecology, Gynaecology, NHS Greater Glasgow and Clyde 8 hours ago
Nikki Harvey
Lead nurse -Gynaecology, Gynaecology,
NHS Greater Glasgow and Clyde
Submitted on 02/12/2025 at 10:48
Published on Care Opinion at 10:48


picture of Nikki Harvey

Dear phasejs88,

Thank you for taking the time to share your experience following your recent visit to the One Stop Clinic at Stobhill. I am very sorry to hear about the distress and discomfort you experienced during your appointment, and I sincerely apologise that your wait and the procedure caused you such upset.

I would also like to thank you for highlighting the positive aspects of your care, particularly the informative leaflets provided before your appointment and the kindness shown by the nurse who supported you afterwards. It is important for us to know what worked well as well as where improvements are needed, and your feedback helps us to learn from both.

To allow us to look into the concerns you have raised in more detail and ensure appropriate actions are taken, could I kindly ask you to contact our Senior Charge Nurse, Shona Brown, by email:

Shona.Brown3@nhs.scot

This will enable us to review your experience thoroughly and respond directly to you.

Once again, please accept my apologies for the difficulties you encountered. We are committed to improving the care and support we provide, and your comments will help us to do that.

Kind regards,

Nikki


Nikki Harvey Lead Nurse Gynaecology / ACS

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