"Didn’t feel a thing"

About: Edinburgh Dental Institute / Oral Surgery & Medicine Edinburgh Dental Institute Oral Surgery & Medicine EH3 9HA

Posted by serpensbp56 (as a service user), yesterday

Would like to say a big thank you to all the staff at the Edinburgh dental institute. Had a biopsy done from my mouth and the staff were so friendly, made me feel relaxed, explained everything in detail. Receptionists were very friendly.
Didn’t feel a thing.
You’re all a credit to the NHS .
Many thanks.

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Lorraine Canning

Clinical Service Manager,

NHS Lothian

Submitted on 28/11/2025 at 16:54

Published on Care Opinion at 16:54

Dear serpensbp56
Thank you so much for taking the time out to send us your feedback.
I will ensure that the Clinical, Nursing and Reception team see it and receive your thanks. The teams here in Edinburgh Dental Institute work so hard to put all of our patients at ease and make their visit as comfortable as possible. I am so reassured to read that you had such a positive experience.
Once again thank you for your kind words.
Lorraine Canning
Clinical Service Manager
Edinburgh Dental Institute

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