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Lovely, friendly, patient and caring GP receptionist

Posted By Dobbie

"Lovely, friendly, patient and caring GP receptionist"

About: General practices in Fife

(as a service user),

I recently spoke with a GP receptionist at Hospital Hill surgery in Dunfermline who was so lovely. She was helpful,caring,understanding and patient. I think her name was Melissa. Thank you. Also all the receptionists there are very friendly and helpful too. Thanks. 

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Responses

Response from Shelley McBain, Interim Service Manager, Primary & Preventative Care, Fife Health & Social Care Partnership yesterday
Shelley McBain
Interim Service Manager, Primary & Preventative Care,
Fife Health & Social Care Partnership

Submitted on 28/11/2025 at 15:35
Published on Care Opinion at 15:35

picture of Shelley McBain

Hello Dobbie

My name is Shelley McBain and I am the Service Manager for Primary Care. Thank you so much for your lovely feedback. I will pass this onto the team at Hospital Hill Surgery who I'm sure will be delighted to receive this.

Thank you again, and take care

Shelley

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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