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Audiology

Posted By alart

"Audiology"

About: University Hospital Wishaw / Audiology

(as a service user),

Appointment yesterday with Audiology. Brilliant experience. Audiologist was fantastic, kind, helpful, diligent and great at explaining what was wrong, what needed to be done and how to operate, adjust and maintain my hearing aids. Hearing transformed with one visit and all sorted out on the day. Not the first time I owe NHS Lanarkshire a big thank you. I didn’t catch her name but I would appreciate your conveying my heartfelt thanks to someone who takes her work seriously and is quite exceptional at carrying it out. 

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Responses

Response from Joanne Lydon, Deputy Head of Service, University Hospital Wishaw, NHS Lanarkshire yesterday
Joanne Lydon
Deputy Head of Service, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 28/11/2025 at 16:53
Published on Care Opinion at 16:53

picture of Joanne Lydon

Dear alart,

Thank you very much for taking the time to share such a lovely message following your recent appointment with our Audiology service at Wishaw. We are delighted to hear that you had such a positive experience and that your hearing has improved after your visit.

Your kind words mean a great deal, and I will ensure they are passed on to the audiologist who saw you. Feedback like this is incredibly encouraging for our hardworking team and is very much appreciated.

Thank you again for your thoughtful message.

Kind regards,
Joanne

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