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"I injured my hand"

About: Princess of Wales Community Hospital / Minor Injuries Unit - Bromsgrove

(as the patient),

I visited the Bromsgrove Minor Injuries Unit because I injured my hand. I was called in quickly and didn’t have to wait too long. The new unit is nice.

I saw a nurse who arranged an X-ray, and then I needed to wait for the results, which was not too long.

Then I saw a paramedic who examined the results. The good news was that no bones were broken; it was just bad bruising. She told me how to treat it: keep my hand raised and use an ice pack. She said that if it didn’t get better within two weeks, I should see my GP.

I was out within an hour, so I’m very pleased with the service.

Five-star service.

The only issue was with the machine in the car park, but otherwise everything was great.

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