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"The support from the service has been absolutely brilliant"

About: Balmoral Surgery Belfast City Hospital / Dermatology Royal Victoria Hospital / Dermatology

(as the patient),

I want to share my recent experience of the Health and Social Care Trust services.

I have had severe psoriasis for over 45 years and been treated by the HSC in Northern Ireland ever since. Recently my psoriasis has flared up very badly. I was given a much higher level of support from my GP Dr Hughes from Balmoral Surgery in Belfast.

In addition my Dermatology Biologic Nurse, Pamela, also carried out an urgent telephone appointment, immediately arranged for me to be prescribed much stronger medication to try and soothe or calm the psoriasis down. She also arranged for me to see the specialist Dermatology Doctor, Doctor Hoey, at the Royal Victoria Hospital. 

Dr Hoey has arranged for me to receive additional medication specifically targeted at my psoriasis. This new medication, which I will receive shortly, is known to be successful in dealing with psoriasis which flare up and should bring them under control within a matter of months.

The support from the Health Services has been absolutely brilliant over the past 45 years and resulted in enabling me to better manage my psoriasis, reduce the flare ups and itchy skin and giving me a much better life than otherwise would have been the case.

I cant thank them enough and wanted to share this opinion in this forum.

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Responses

Response from Hannah Givan, Sister, Dermatology Royal Victoria Hospital, Outpatients Department, Cancer and specialist services., Belfast Health and Social Care Trust yesterday
Hannah Givan
Sister, Dermatology Royal Victoria Hospital, Outpatients Department, Cancer and specialist services.,
Belfast Health and Social Care Trust
Submitted on 28/11/2025 at 12:56
Published on Care Opinion at 12:56


Dear Eileen1208,

My name is Hannah Givan and I’m the Sister/ward manager for the Dermatology Service in the RVH.

Thank you for taking the time to leave such positive feedback about your recent care. Your kind words will be shared with the team.

Many thanks and take care,

Hannah

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