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Sensational service

Posted By piscesne75

"Sensational service"

About: Causeway Hospital / Accident & Emergency

(as the patient),

I wish to express my appreciation for the excellent care provided by Dr. Dunn and Dr. Fulton. Both demonstrated a high level of professionalism, kindness, and thoroughness throughout my consultation. Their assessment was comprehensive, and the treatment prescribed was highly effective, resolving the issue within a matter of days. I am very grateful for their expertise and the exemplary standard of care they delivered.

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Responses

Response from Victoria McCrory, Assistant Clinical Services Manager, Medicine and Emergency Medicine, NHSCT yesterday
Victoria McCrory
Assistant Clinical Services Manager, Medicine and Emergency Medicine,
NHSCT

Submitted on 13/11/2025 at 14:16
Published on Care Opinion at 14:16

Hello piscesne75

My name is Victoria McCrory and I am the Assistant Clinical Services Manager for Causeway ED. I am sorry to hear that you have recently been unwell and had to attend the emergency department for assessment and treatment.

I am delighted to read that when you attended the department you had a positive experience, reporting both Dr Dunn and Dr Fulton to be professional, kind and thorough.

Thank you for taking the time to leave this feedback. Positive feedback helps boost staff morale and reminds them of the fabulous care they continue to deliver despite the challenges they face.

I will ensure this feedback is shared with all staff in the department particularly Dr Dunn and Dr Fulton.

I wish you a strong recovery

Yours Sincerely

Victoria McCrory

ACSM CAU ED

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