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Professional, a good listener and understanding

Posted By Head and Neck councelling

"Professional, a good listener and understanding"

About: North Devon District Hospital / Oral & Maxillofacial Surgery

(as the patient),

Having gone through major cancer surgery, I partook in head and neck counselling with Julie. 

Julie was very professional and a very good listener. She was not judgemental at all and understood my mental problems very well, remembering names and situations regarding my journey.

She has done an excellent job.

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Responses

Response from Julie Ashton, Head and Neck Counsellor (Northern Services), Maxillofacial and Oral Surgery (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 weeks ago
Julie Ashton
Head and Neck Counsellor (Northern Services), Maxillofacial and Oral Surgery (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Head and Neck Cancer Counsellor

Submitted on 11/11/2025 at 13:09
Published on Care Opinion at 13:42

picture of Julie Ashton

Good afternoon.

Thank you so much for taking the time to share this wonderful feedback about the counselling support you've received. I'm delighted to hear that this support has made such a positive difference during what must have been an incredibly challenging time following your major surgery.

It was a pleasure working with you and hearing about your journey. Your strength and openness made our sessions meaningful, and I'm so glad you felt heard and understood.

Wishing you all the very best with your continued recovery.

Warm regards,

Julie Ashton

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