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Reassured by kindness and caring

Posted By Bruno65

"Reassured by kindness and caring"

About: General practices in Greater Glasgow & Clyde Glasgow Royal Infirmary / General Surgery (wards 49, 63, 64, 65, 66,& 67) Glasgow Royal Infirmary / Outpatients Glasgow Royal Infirmary / Theatres, Recovery and Anaesthetics New Stobhill Hospital / Endoscopy

(as a service user),

I would like to thank the following Greater Glasgow and Clyde NHS areas for their prompt, efficient and supportive care during and following my colorectal cancer diagnosis.

Dr MacMillan Whitevale Medical practice

Dr Quinn and the Colonoscopy dept nurses and receptionist at Stobhill Hospital

Dr Chung, surgical ward team, theatre staff and nursing staff of wards 63/64 and 66 at Glasgow Royal Infirmary.

I am now awaiting my treatment plan commencing and whilst this is a terrifying prospect, knowing how kind and caring everyone has been so far reassures me for facing my treatment ahead.

Thank you all.

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Responses

Response from Margaret Barlow, Interim Lead Nurse, Endoscopy, NHS Greater Glasgow and Clyde 6 days ago
Margaret Barlow
Interim Lead Nurse, Endoscopy,
NHS Greater Glasgow and Clyde

Submitted on 06/11/2025 at 09:39
Published on Care Opinion at 09:39

Dear Bruno65,

Thank you for taking the time to write and express your appreciation to Ms Quinn and the team at Endoscopy Stobhill for the care and attention you received during your visit. I am sorry to hear that the outcome was not as positive as hoped, but I wish you every success with your future treatment.

Regards Margaret

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Response from Chris Harvey, Senior Charge Nurse, Ward 64, NHS Greater Glasgow and Clyde 6 days ago
Chris Harvey
Senior Charge Nurse, Ward 64,
NHS Greater Glasgow and Clyde

Submitted on 06/11/2025 at 12:49
Published on Care Opinion at 13:24

Dear Bruno65,

Thank you for your kind feedback regarding the care you received during your admission. We’re grateful for your recognition of the prompt, compassionate support provided during such a difficult time.

Your comments have been shared with the nursing teams on Wards 63, 64, and 66 at GRI, as well as Ms Quinn. Feedback like yours is a powerful reminder of the impact our staff have on patients’ lives.

Wishing you all the very best for the future.

Chris

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