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Diabetic care

Posted By Oldandgrumpy

"Diabetic care"

About: Fife Community Services / Diabetes Specialist Nurse service

(as a service user),

I received a letter for a telephone appointment. In the letter it asked for my completed care plan. No one has ever asked me to complete any form or has given me anything that looks like a care plan.

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Responses

Response from Lynne O'Neill, Team Lead, Diabetes Specialist Nurse Service, Complex Care Team, NHS Fife last week
Lynne O'Neill
Team Lead, Diabetes Specialist Nurse Service, Complex Care Team,
NHS Fife

Submitted on 05/11/2025 at 10:49
Published on Care Opinion at 11:47

Hi

I am sorry to hear that you have had this issue and I would be happy to discuss this with you further to prevent this happening in future. If you could contact me at 01592 729458 (option 3) and leave a message with your contact details, I would be more than happy to discuss your concerns.

The Community Diabetes Service strives to provide good service to all patients and I would like to improve our communications following you raising this.

Thank you for taking the time to leave this feed back, which will improve our service going forward.

Kind Regards

Lynne O'Neill

Team Leader - Community Diabetes Specialist Nurse Service

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