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Positive and friendly service.

Posted By venuseg64

"Positive and friendly service."

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as the patient),

I had an amazing experience. Rachel, nurse who was taking care about me, she told me everything about removing consequences of the implant, where to go and what to do, and how to care about my arm till the scar is healed. I was very pleased. The procedure wend pain free for me. Absolutely friendly and caring people at the centre. Off course Rachel fill up my glass with positivity and positive emotions. Definitely recommend 💯💯💯.

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion last week
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 06/11/2025 at 17:01
Published on Care Opinion at 17:01

picture of Andrew Garratt

Hi Venuseg64,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I have shared your feedback with Rachel and she will be pleased that she was able to fill up your glass with positivity during your implant removal appointment. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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